We are so excited the Disney Dream will begin sailing on August 9 with the Fantasy and Wonder not far behind (to be announced soon). The Disney Magic has successfully been sailing with UK staycations.
While most answers can be found in Disney’s Know Before You Go and we are always happy to talk with our guests, here are some questions we are now being asked:
Q: I’m Platinum or Concierge, do I really need to select a Port Arrival Time (PAT)?
A: Yes, while in the past, you did not have to pick a time, due to the current regulations you must select a time.
Q: Do children need PCR testing?
A: Yes, all children regardless of age must be vaccinated or have a negative PCR test taken between 5 days and 24 hours prior to the sail date and again at the port. Only those 12 and over will have the $65 testing fee charged to the room folio.
Q: What happens if we are denied boarding due to a positive PCR test at the port or on the ship?
- Guests who experience one or more of the qualifying scenarios on the day of embarkation will be denied boarding. Guests who are denied boarding will receive a Denied Boarding Voucher for the full amount of their sailing or a full refund without Disney-imposed cancellation fees.
- Once onboard, Guests who are subject to a mandatory quarantine or who test positive for COVID-19 will receive a pro-rated voucher for a future cruise or a pro-rated refund.
Have a question to ask? Reach out to your agent or email us at firstname.lastname@example.org